Support Coordination
Navigating the NDIS can be complex. Our experienced support coordinators help you understand your plan, connect with the right services, and ensure you are getting the most out of your NDIS funding.
What Is Support Coordination?
Support Coordination is an NDIS-funded Capacity Building support that helps you understand and implement your NDIS plan. A support coordinator works with you to identify your goals, find and connect with service providers, build your capacity to manage your own supports, and resolve any issues that arise. There are three levels of support coordination: Support Connection, Support Coordination, and Specialist Support Coordination. At Ubuntu Support Services, we primarily provide Level 2 (Support Coordination) and Level 3 (Specialist Support Coordination) services.
How We Support You
Our support coordinators are experienced, qualified professionals who genuinely care about helping you achieve your goals. We take the time to understand your situation, your aspirations, and your challenges. We then work with you to develop a plan of action that connects you with the right services and supports. This may include researching and recommending service providers, helping you understand service agreements, coordinating between multiple providers, supporting you through plan reviews, advocating on your behalf when needed, and building your skills to self-coordinate over time.
The Ubuntu Difference in Support Coordination
What sets our support coordination apart is the Ubuntu approach. We do not just coordinate services — we build relationships. We take the time to truly understand your life, your culture, your family, and your community. We advocate fiercely for your rights and choices. And we are always honest, transparent, and responsive. Our goal is not to create dependency on our service, but to empower you with the knowledge and confidence to navigate the NDIS independently.
What's Included
Frequently Asked Questions
Do I need support coordination?
Support coordination is particularly helpful if you are new to the NDIS, have complex needs, or want help finding and managing your services.
Is support coordination funded by the NDIS?
Yes, support coordination is funded under Capacity Building — Support Coordination in your NDIS plan.
Can I change my support coordinator?
Absolutely. You have the right to choose your support coordinator and can change at any time.