About Us
The Story Behind Ubuntu Support Services
Born from an ancient philosophy and driven by a modern mission — to transform disability support through the power of genuine human connection.
Our Philosophy
What Does Ubuntu Mean?
"Umuntu ngumuntu ngabantu"
— A Zulu proverb meaning "A person is a person through other people"
Ubuntu is an ancient African philosophy rooted in the Nguni Bantu languages of Southern Africa. It speaks to a universal truth about human existence: that we are not isolated individuals, but deeply interconnected beings whose humanity is inextricably linked to one another.
The concept extends far beyond a simple translation. Ubuntu encompasses compassion, reciprocity, dignity, and the understanding that one's wellbeing is fundamentally tied to the wellbeing of the community. As Archbishop Desmond Tutu eloquently expressed: "My humanity is caught up, is inextricably bound up, in yours."
At Ubuntu Support Services, this philosophy is not merely our namesake — it is the lens through which we view every aspect of our work. We believe that when we support one person, we strengthen the entire community. When we empower an individual to achieve their goals, we all benefit from their success.
Our Mission
To deliver exceptional, person-centred NDIS support services that empower individuals with disability to live fulfilling, independent lives within a connected and caring community.
Our Vision
A world where every person, regardless of ability, is valued, included, and supported to reach their full potential — because when one of us thrives, we all thrive.
Our Approach
We take a strengths-based, culturally responsive approach to support. We listen first, plan collaboratively, and deliver services that respect your choices, your culture, and your goals.
Our Values
The Principles That Guide Us
Community
We believe in the power of belonging. Every person deserves to be part of a community that values and supports them.
Respect
We honour the dignity, choices, and cultural identity of every individual we serve. Your voice matters.
Empowerment
We do not do things for you — we walk alongside you, building your capacity and confidence to live independently.
Excellence
We hold ourselves to the highest standards of care, continuously improving our services to deliver outstanding outcomes.
Why Choose Us
What Sets Ubuntu Apart
Choosing an NDIS provider is a significant decision. Here is why participants and families across Perth trust Ubuntu Support Services.
Mental Health Specialists
Our team is specifically trained in psychosocial disability and mental health recovery. We understand the nuances of mental health support and tailor our approach to each individual's journey.
Person-Centred Philosophy
Rooted in the Ubuntu philosophy, we see you as a whole person — not a diagnosis. Your goals, preferences, and cultural background shape every aspect of your support plan.
Flexible & Responsive
We understand that mental health needs can change. Our support is flexible, responsive, and adapts to where you are in your recovery — whether that's a good day or a challenging one.
Quality & Safety Committed
We are committed to meeting the highest standards of quality and safety in all our services. Your support is in trusted hands with transparent reporting and accountability.
Community-Driven Programs
Our Ubuntu Hub offers unique group activities that build skills, confidence, and genuine friendships. We create spaces where people connect and belong.
Local Perth Expertise
Based in Perth, we have deep knowledge of local services, community resources, and support networks across Western Australia to connect you with the right help.
Reviews
What Our Community Says
Real feedback from participants and families who have experienced the Ubuntu difference.
Based on Google Reviews
Jessica M.
2 weeks ago
Ubuntu Support Services has been incredible for my brother. The team genuinely cares and goes above and beyond. The Ubuntu Hub art sessions have given him confidence and a real sense of belonging. Highly recommend to anyone looking for compassionate NDIS support in Perth.
David R.
1 month ago
After trying several NDIS providers, we finally found Ubuntu. The difference is night and day. They actually listen, they're flexible, and they understand mental health. My daughter looks forward to her sessions every week. Thank you for everything.
Priya S.
1 month ago
The counselling services here are outstanding. My support worker is patient, understanding, and truly invested in my recovery. The whole team embodies the Ubuntu philosophy — you really do feel like part of a community, not just a client number.
Mark T.
3 weeks ago
Fantastic NDIS provider. The SLES program helped my son transition from school with real skills and confidence. The staff are professional yet warm, and communication with families is excellent. Five stars from our whole family.
Sarah K.
2 months ago
I've been attending the Ubuntu Hub for three months now and it's changed my life. The jewellery making and painting sessions are so therapeutic. The support workers make everyone feel welcome regardless of ability. Best decision I ever made.
Have you experienced Ubuntu Support Services?
Leave us a review on Google